Cancellation And Refund Policy

1. Overview

StockMed is a platform facilitating connections between international buyers and Indian medical vendors. We do not sell, ship, or deliver products directly, nor do we handle cancellations, returns, or refunds. All transactions and agreements are strictly between the buyer and the vendor.

2. Responsibility of Buyers & Vendors

• Buyers must carefully review product details, pricing, and vendor terms before making a purchase.
• Vendors are responsible for their own cancellation and refund policies, which should be clearly communicated to buyers.
• Any disputes regarding order cancellations or refunds must be resolved directly between the buyer and the vendor.

3. No Cancellations or Refunds by StockMed

• StockMed does not process, approve, or facilitate cancellations or refunds for any products purchased from our website.
• Once a buyer places an order with a vendor, it is subject to the vendor’s terms and conditions.
• StockMed does not offer any money-back guarantees and holds no liability for refunds or product disputes.

4. Assistance from StockMed

If a buyer or vendor faces difficulties in resolving a dispute, StockMed can offer guidance and recommend possible resolution methods. However, we do not intervene directly in transactions.
For assistance, you may contact us at support@stockmed.com.

5. Liability Disclaimer

• StockMed is not responsible for order cancellations, refunds, defective products, or disputes between buyers and vendors.
• Buyers and vendors are advised to conduct due diligence and establish clear terms before proceeding with any transaction.

For any inquiries, you may reach out to support@stockmed.com.